The PSA IST Division offers more than 35 vendor, product and service accounts supporting business operations, some global, like MS Office and Adobe and Cloud Services; some vertical solutions such as Bluebeam and Esri, and others that enable technology-oriented services such as wireless internet, data and device security, provisioning and internet. Narratives written by OpenAI's ChatGPT. You may use the quick links below to scroll to the product of interest.
APPLICATION | DESCRIPTION | BUSINESS OWNER | SERVICE OWNER |
|---|---|---|---|
| Manage users and licenses for Adobe Cloud products including Adobe Acrobat and Creative Cloud products like Photoshop, Illustrator, InDesign and more. Typical users are Finance and Administrative support staff as well as staff in the BDCP Program. Return to List | CTO | |
| Manage APC UPS appliances in the cloud. Make changes to account information, sign-in and more. Keep track of product. View PSFA order history and order status of current and completed orders. See all the products registered via apc.com. APC by Schneider Electric is a leading global manufacturer of uninterruptible power supply (UPS) systems, which provide backup power to protect against power outages, surges, and other disruptions. APC offers a range of UPS solutions for various applications and industries. APC by Schneider Electric is known for its innovation and reliability, and its products are designed to help customers maintain continuity of operations and protect their critical equipment. Return to List | CTO | |
| Microsoft Azure is a cloud computing platform and infrastructure for building, deploying, and managing applications and services through a global network of Microsoft-managed data centers. It provides cloud services for computing, analytics, storage, and networking. Azure provides tools and services for developing and managing applications, including Azure Functions, Azure Kubernetes Service, Azure DevOps, and Visual Studio Code. It offers services for storing and analyzing data, including Azure SQL Database, Azure Cosmos DB, and Azure Stream Analytics. Azure provides networking and security services, such as Azure Virtual Network and Azure Active Directory. Return to List | CTO | |
| Bluebeam is a software company that provides solutions for the architecture, engineering, and construction industries. The company's flagship product, Bluebeam Revu, is a PDF editor and markup tool that allows users to collaborate on digital documents in real time. Bluebeam was founded in 2002 and is headquartered in Pasadena, California. The company's products are designed to help teams streamline their workflows, reduce the need for paper, and improve communication and collaboration. Return to List | Deputy Dir. | |
| Bluehost is a web hosting company that offers a range of services, including shared hosting, VPS hosting, and dedicated server hosting. The company was founded in 2003 and is headquartered in Orem, Utah. Bluehost is known for its affordable pricing and easy-to-use control panel, which allows customers to manage their hosting accounts and websites with ease. The company is a popular choice among small businesses and individuals looking to launch their own websites. Bluehost is a subsidiary of Endurance International Group. PSFA uses Bluehost as it's domain registrar for all of its TLD's as well as public name servers. Return to List | CTO | |
| Carbonite, Inc. provides online backup service for datacenter Windows servers and Exchange. Carbonite is a provider of online backup and disaster recovery solutions for individuals, small businesses, and enterprises. The company's products are designed to automatically back up and protect important data, such as documents, photos, and videos, in the event of data loss due to hardware failure, accidental deletion, or natural disasters. Carbonite was founded in 2005 and is headquartered in Boston, Massachusetts. Return to List | CTO | |
| Cisco Endpoint Security is a suite of cybersecurity solutions designed to protect endpoints: laptops, desktops, and mobile devices, from cyber threats. It includes a range of products and features that work together to provide multiple layers of protection for endpoints. Cisco Endpoint Security includes several core components, including: Cisco AnyConnect: a virtual private network (VPN) solution that provides secure remote access to corporate networks; Cisco AMP for Endpoints: a threat detection and response solution that uses artificial intelligence and machine learning to identify and respond to threats in real-time; Cisco Umbrella: a cloud-based security platform that provides protection against malware, phishing, and other internet-based threats; Cisco Firepower Threat Defense: a firewall solution that provides advanced threat protection for network perimeter defenses. Return to List | CTO | |
| Meraki Cloud Portal is a cloud-based platform for managing and monitoring routers, switches, and wireless access points. It provides a single dashboard to view and configure network devices, as well as monitor network performance and security. The Meraki Cloud Portal allows for set up and management of networks remotely, without the need for on-site configuration or maintenance. It provides real-time monitoring and alerts for network performance and security, as well as tools for troubleshooting and diagnosing issues. The Meraki Cloud Portal offers various features and integrations for managing other aspects of the IT infrastructure: mobile device management, security cameras, and location tracking. Return to List | CTO | |
| SecureX . . .Return to List | CTO | |
| Cisco Stealthwatch is a network security and threat detection solution that uses machine learning and behavioral analytics to detect and respond to potential security threats in real-time. It monitors network traffic and activity to identify unusual patterns or behaviors that may indicate a security threat, such as malware infections, insider threats, or network attacks. Stealthwatch uses flow data, which is a record of the communication between devices on a network, to analyze and understand normal network behavior. It uses this information to identify deviations from normal behavior that may indicate a security threat. Stealthwatch provides tools for responding to and mitigating threats, such as the ability to block malicious traffic or isolate infected devices. "Stealthwatch Cloud" uses cloud-based analytics to provide a holistic view of an organization's network security posture and identify potential threats across multiple locations and devices. Return to List | CTO | |
| Cisco Umbrella is a cloud-based security platform that provides protection against cyber threats, such as malware, phishing, and ransomware. It uses advanced machine learning and analytics to identify and block malicious traffic before it reaches the organization's network. Cisco Umbrella uses a Domain Name System (DNS) layer of protection. Umbrella's DNS servers check a websites reputation and blocks access if the site is known to be malicious. This prevent users from accidentally visiting a malicious website and protects against malware and phishing attacks. Umbrella includes other security features such as malware sandboxing, which analyzes suspicious files in a secure environment to determine if they are malicious, and a secure web gateway, which blocks access to inappropriate or malicious websites. Return to List | CTO | |
| Identity and security solution for psfa.org and mypsfa.org. DigiCert is a provider of trusted identity and security solutions for the internet. The company offers a range of products and services, including SSL/TLS certificates, which are used to secure websites and establish encrypted connections between servers and clients. DigiCert is known for its high-quality customer service and industry-leading expertise in cybersecurity. The company was founded in 2003 and is headquartered in Lehi, Utah. Return to List | CTO | |
| eFileCabinet is the PSFA document management (DM) and digital signature service provider. Send secure signature requests to anyone for any document. Save and secure signed documents along with a separate audit trail document, making it one of the safe and compliant forms of electronic signature. Set governance for documents, entire folders, drawers, and cabinets. Set retention dates and permissions for documents. Send file requests to other outside parties, granting access to automatically rename and upload specific files. Share files directly from the interface, giving access to download files over a secure connection. Set permissions, file/folder expiration, and notifications regarding the shared files. Create templates for standardized folder structures. Create a list of predefined document names to uploaded files uploaded. Review snapshots of ongoing workflows for an in-depth look across the operation. Rubex by eFileCabinet may automatically recognize, intelligently organize, name, and store files using information contained in the files themselves. Return to List | ||
| Ekahau provides wireless network design and analysis software, as well as professional services, to help organizations plan and optimize their wireless networks. Its main product is Ekahau Site Survey, a software tool that allows users to design, optimize, and troubleshoot wireless networks. Ekahau Site Survey is comprehensive in that it allows for planning and designing of wireless networks for optimal coverage and performance. It includes features for analyzing and predicting signal strength, capacity, and interference, and mapping and visualizing the network. It includes troubleshooting tools to help identify and resolve issues with wireless networks. Ekahau also provides professional services: training, consulting, and support to design and optimize wireless networks. Return to List | CTO | |
| Esri Environmental Systems Research Institute) is a geographic information system (GIS) software company known for its ArcGIS products. Esri is the world's leading supplier of GIS software, web GIS and geodatabase management applications. The company, headquartered in Redlands, California, was founded as Environmental Systems Research Institute in 1969, Esri currently has 49 offices worldwide including 11 research and development centers. There are 10 regional U.S. offices and over 3,000 partners globally, with a total of over a million active users in 350,000 organizations including 20,000 cities, 50 US States and 7,000+ universities. The firm has 4,000 total employees, and is privately held. Esri uses the name ArcGIS to refer to its suite of GIS software products. ArcGIS also includes developer products and web services. The term GIS describes any information system that integrates, stores, edits, analyzes, shares and displays geographic information. Return to List | PLNG | |
| Microsoft Exchange, a messaging and collaboration platform, allows organizations to manage email, calendars, contacts, and tasks from a single, centralized location. It improves communication and productivity through support of mobile devices, integration with Microsoft products, and ability to access email and other data from anywhere. Exchange Server, an on-premises version, allows IT to install and manage the platform. Exchange offers support for compliance and data retention, integration with third-party applications and services, and may be customized with add-ons and extensions. Return to List | CTO | |
| IST uses Gmail, an email service by Google launched in 2004, to support Android device provisioning; it features email management, powerful search capabilities, ability to send and receive large attachments, and integration with approved apps. Return to List | CTO | |
| Hewlett Packard Enterprise (HPE) is a global technology company that provides products, technologies, software, solutions, and services. Founded in 2015 as a spin-off of Hewlett-Packard (HP), HPE specializes in enterprise-level technology, while HP focused on consumer products. HPE offers server and storage systems, networking equipment, software, and services related to cloud computing, data centers, and security. HPE has a strong presence in the technology market and is known for its high-quality products and innovative solutions. The company has a large and diverse customer base, including government agencies, small and medium-sized businesses, and large enterprises in a variety of industries. HPE is headquartered in San Jose, California, and has operations in more than 170 countries worldwide. Return to List | CTO | |
| GoTo (ADMIN CENTER) is the portal used for managing users and experience. is a brand of collaboration and communication software developed by LogMeIn, Inc. It offers a range of products designed to connect and work together remotely, including video conferencing, online meetings, and webinars. The GoTo suite of products in use at PSFA are GoToMeeting, and GoToAssist. GoTo also offers a range of integrations with other tools, such as Microsoft Office and Google Calendar, and features such as screen sharing, audio and video conferencing, and chat. GoTo is available as a cloud-based service and can be accessed through a web browser or through dedicated apps for desktop and mobile devices. Return to List | CTO | |
| GoTo (PRODUCT CENTER) is the protal for managing GoTo products and licensing - contact the vendor for licensing/billing information. is a brand of collaboration and communication software developed by LogMeIn, Inc. It offers a range of products designed to connect and work together remotely, including video conferencing, online meetings, and webinars. The GoTo suite of products in use at PSFA are GoToMeeting, and GoToAssist. GoTo also offers a range of integrations with other tools, such as Microsoft Office and Google Calendar, and features such as screen sharing, audio and video conferencing, and chat. GoTo is available as a cloud-based service and can be accessed through a web browser or through dedicated apps for desktop and mobile devices. Return to List | CTO | |
| Graybar is a leading North American distributor of electrical, communications, and data networking products, as well as related supply chain management and logistics services. The company was founded in 1869 and is headquartered in St. Louis, Missouri. Graybar offers electrical and electronic wire and cable, lighting and lighting controls, electrical and electronic power distribution equipment, data networking and communications equipment, and industrial automation and control systems. The company also offers supply chain management and logistics services, including inventory management, transportation, and warehousing. Graybar serves contractors, utilities, industrial and commercial businesses, and government agencies. The company has more than 260 locations in the US. Return to List | CTO | |
| Samsung Knox is a security platform for Samsung devices that provides protection for both personal and professional data. It is designed to help businesses and individuals secure their devices and keep their sensitive information safe. The platform includes features such as secure boot, hardware-backed protection for data, and support for industry-standard encryption. Samsung Knox is pre-installed on many Samsung devices, including smartphones and tablets, and is regularly updated to provide the latest security features and enhancements. Return to List | CTO | |
| ManageEngine is a software company that provides a range of enterprise IT management solutions. The company offers a variety of products for managing and optimizing various aspects of IT infrastructure, including network, security, and application management. ManageEngine's products are designed to be easy to use and affordable, and they are used by a wide range of organizations, from small businesses to large enterprises. The company is known for its commitment to customer satisfaction and technical excellence, and it offers a range of support options to help customers get the most out of its products. Return to List | CTO | |
| Microsoft Volume Licensing (MSVL) is a program for organizations that purchase multiple licenses for Microsoft products: Windows OS and Office suite. The MSVL program offers volume pricing, and flexible licensing options. Organizations can purchase a single license for a product and install it on multiple computers, as long as the number of installations does not exceed the number of licenses purchased. There are different types of Volume Licensing agreements; PSFA utilizes the Select Agreement. Microsoft Volume Licensing is a flexible and cost-effective way for organizations to purchase and manage multiple licenses for Microsoft products is managed through SHI Microsoft Team for State Governments. Return to List | CTO | |
| Microsoft SelectPLUS is managed via SHI solutions partner via the State Government Micrsoft Team.. Return to List | CTO | |
| NetCloud is a cloud-based network management solution offered by Cradlepoint. It is designed to help businesses and organizations manage and optimize their wireless networks, including cellular and Wi-Fi networks. NetCloud includes features such as automatic software updates, remote management, and support for a range of Cradlepoint routers and other devices. It is designed to be flexible and scalable, and can be used by organizations of all sizes, from small businesses to large enterprises. NetCloud is part of Cradlepoint's portfolio of wireless edge solutions, which also includes routers, modems, and other networking hardware. Return to List | CTO | |
| OrangeHRM is human resources management software that provides tools and features for posting and managing job postings for PSFA. It may also be used to provide management for employee information and performance. OrangeHRM covers different aspects of HR management, including employee records, leave and time management, benefits and compensation, and performance evaluation. It includes tools for generating reports and analyzing data. OrangeHRM is cloud-based software-as-a-service (SaaS) and is a self-hosted on-premises solution. It may be accessed through a web browser or mobile app. Return to List | HR | |
| OSTicket is a open-source help desk software that is designed to assist organizations in managing customer support inquiries and issues. It provides a web-based platform that allows users to create, track, and resolve support tickets, as well as communicate with customers through a variety of channels, including email, phone, and social media. OSTicket is used in a variety of industries, including healthcare, education, government, and technology, and is suitable for organizations of all sizes. Some key features of OSTicket include a knowledge base, customer self-service portal, and integrations with other systems such as CRM and project management tools. It is written in PHP and utilizes a MySQL database to store data. Return to List | CTO | |
| Pace Event Services, Inc. (dba Pace Audio Services) is a full service special systems contractor providing custom audio, video, lighting, and control systems. We employ 15 people and are based in Albuquerque, NM. Our facilities include 6,000 square foot office and shop space suitable for service, fabrication, and assembly. Owner operated, Pace Audio has been in the audio business in Albuquerque since 1971. Return to List | CTO | |
| Papercut is a software company that specializes in providing print management solutions. The company was founded in 1998 and is headquartered in Melbourne, Australia. Papercut's software solutions are designed to help manage and track printing, copying, and scanning activities. Papercut's software solutions are designed to be easy to use and integrate with existing systems. The company offers print quota and cost management, user authentication, and reporting and analytics. Papercut's software is used by customers in a variety of industries, including education, healthcare, government, and finance. Return to List | CTO | |
| SpamTitan is a software company that provides solutions for protecting organizations from spam and other forms of email-borne threats. The company offers a range of products for email security, including spam filters, email archiving, and virus protection. SpamTitan's products are designed to be effective and easy to use, and they are used by a wide range of organizations, from small businesses to large enterprises. The company is known for its commitment to customer satisfaction and technical excellence, and it offers a range of support options to help customers get the most out of its products. Return to List | CTO | |
| Synology NAS (Network Attached Storage) provides centralized data storage and backup. It connects to the network and can be accessed by multiple devices, allowing users to store, share, and access their files and data from any location. The Synology NAS functions as a centralized repository for data backup and disaster recovery storing multiple copies of data from different devices, and providing a secure and reliable way to protect against data loss. Synology NAS offers a range of features and capabilities: it can serve as a file server, and can run various applications, such as a media server, and a web server for hosting websites. Synology DSM (DiskStation Manager) is the operating system that powers Synology devices. It provides a user-friendly interface for managing and configuring the NAS device. A key feature of Synology DSM is Package Center, which provides access to applications and tools that can be installed on the NAS. Synology DSM includes tools for setting up users and permissions, creating shared folders, and monitoring the device's performance and health. Return to List | CTO | |
| T-Mobile for Government (TMG), a division of T-Mobile, provides wireless communication services and solutions. TMG addresses specific needs of government through offerings of mobile devices, data plans, and network. TMG, through past-performance with government agencies, dedicates teams of account managers to interface with customers; this benefits users with coverage and support for smartphones, tablets, and Internet of Things (IoT) devices and applications over a network covering most of the U.S. population. TMG offers technical support, device management, and cybersecurity solutions which are services that maximize features of communications and ensure security and compliance. Return to List | CTO | |
| (e-Builder & Sketch-Up) Trimble provides products and services for construction and geospatial industries, and others. Trimble's products and services increase productivity, improve accuracy, and reduce costs. The company offers GPS systems, surveying, and construction software. Trimble's products are used by farmers, construction professionals, transportation companies, and surveyors. In addition to its products, Trimble offers services, including training, support, and consulting. The company has a strong global presence, with operations in more than 100 countries. Return to List | DD | |
| Ubiquiti wireless access points are used to create wireless networks in PSFA offices. They are designed to provide wireless connectivity to a wide range of devices, including laptops, smartphones, tablets, and other Wi-Fi enabled devices. Ubiquiti access points are high performance and reliable, and offer a range of features to support a variety of applications. Some features include advanced security measures, such as WPA2 encryption and RADIUS authentication, as well as support for Quality of Service (QoS) to for critical applications. Ubiquiti access points are easy to install and manage, with a web-based interface that allows users to set up and configure their network with minimal technical expertise. They are scalable, so they can be easily expanded as the needs of a network grow. Return to List | CTO | |
| Unite Private Networks (UPN) is a provider of high-capacity, fiber-based communication networks for businesses, governments, and other organizations in the United States. The company's network is built on a backbone of more than 5,500 miles of fiber optic cable, which enables it to offer a range of communication services including internet access, data transport, and voice services. UPN's fiber-based network is designed to deliver reliable, high-speed connectivity. The company also offers a range of managed services, including network design, installation, and maintenance, to optimize network performance and reduce costs. In addition to its core business of providing fiber-based communication services, UPN also offers a range of cloud-based services including data storage, disaster recovery, and virtual desktop infrastructure (VDI). PSFA also utilizes UPN for its VoIP Services. Return to List | CTO | |
| WordPress is an open-source content management system (CMS) used for creating and managing websites. Released in 2003, WordPress has become one of the most widely used CMS platforms. WordPress is written in PHP and uses MySQL database to store data. WordPress has a user-friendly interface that allows users to easily create and publish content, blog posts, pages, and media files. It has large community of developers and users who create plugins and themes that can be installed to add new features and customize the look and feel. WordPress is known for security and performance. It is regularly updated with security patches and has built-in features to help protect against common security threats. It also has a fast and efficient codebase, which helps to ensure that websites built with WordPress load quickly and perform well. Return to List | CTO | |
| Zoho is a suite of productivity and collaboration tools developed by Zoho Corporation, a global software company based in India. The Zoho suite includes applications designed for communication, collaboration, and management of work and data. Some of the tools included in the Zoho suite and used by PSFA are ManageEngine and ZoHo Directory. The Zoho suite is available as a cloud-based service and can be accessed through a web browser or through dedicated apps for desktop and mobile devices. It offers a range of integrations with other tools and platforms, such as Google Drive, Microsoft Office, and Salesforce. Return to List | CTO |
